I don’t understand why the California DMV OTP challenge page to confirm my “identity” is in Chinese. Did they do some sort of upgrade and failed to keep the OTP challenge in English? Or… Did they get hacked? When a US or state goverment system goes to some foreign language page… it doesn’t really boost the confidence in that web page.

The DMV page also made it difficult. I could not contact a service representitave nor a technical representative to ask about the validity of this OTP challenge in real time. The chat bots are UTTERLY useless. I ended up having to ping them on Facebook and Twitter… but of course… tech service isn’t available their either.